Client Services Team Manager
2550 West Tyvola Road Suite 600 Charlotteonsitemanager
via Greenhouse
About this role
Join Amwins Group where we work as one team, committed to collaboration, teamwork, and never settling for the status quo!
Amwins is seeking an adaptable, driven, and detail-oriented Client Services Team (CST) Manager to join our CST Operations team. This role will oversee a team of Client Services Specialists, providing centralized support for our production teams. The CST manager is responsible for managing daily team activities, maintaining efficient workflows, fostering a culture of excellence, and driving operational efficiency. Additionally, the manager will oversee key performance indicators (KPIs), implement improvement strategies, handle escalations, and ensure continuous development within the team.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in 2550 West Tyvola Road Suite 600 Charlotte. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
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