Guest Experience Representative
Manilaremotemid
Posted 1mo ago · via Workable
About this role
About the Role A fast-growing, U.S.-based premium lifestyle food brand is seeking a Guest Experience Representative to deliver high-touch, concierge-level support across digital channels. The brand operates as a premium “ghost kitchen” concept, meaning there are no dine-in locations. Instead, all orders are placed online and fulfilled through delivery. This model allows the brand to focus entirely on food quality and guest experience behind the scenes, while the Guest Experience team ensures every interaction feels as thoughtful and high-touch as a luxury, in-person dining experience In this role, you will act as the voice of the brand, engaging directly with guests across email, SMS, and occasional phone interactions.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: go, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
goteams
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