Call Center Representative

Lincolnonsitemid

Posted 116mo ago · via Smartrecruiters

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About this role

About Apex Systems LLC, a division of On Assignment, is an IT staffing and services firm specializing in providing IT professionals for contract, contract-to-hire, and direct placements. Apex also offers recruitment solutions for other select professional skills and workforce needs Description: Technical Support Representative Position Summary: Support Technicians provide technical support at the first stage level and assists other team members as necessary. Duties: Provide call center based technical support to store locations, vendors and staff. Serve as first level support for troubleshooting of issues encountered in store rollouts. Rollouts may include POS/RX hardware and Telephony. Assist with remote equipment troubleshooting and ensure process adherence.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Lincoln. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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