Customer Care Associate (French Speaker)

Hong Kongonsitejunior

Posted 1w ago · via Workable

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About this role

Who are we? Founded in 1982, APM, Ariane Prette Monaco, is a contemporary fashion jewelry brand that associates itself with the chicness of Monaco and South of France lifestyle. About the Role: Office and Home based. 5-day work per week (shift basis, including evening, weekend and/or public holiday). Shift hours (7am-4pm / 10am-7pm / 4pm-1am / 7pm-4am / 10pm-7am). Fresh graduate are also welcome. Responsibilities : Handle international customers' emails and live chat enquiries regarding pre-sales and after sales service enquiries. Liaise with Logistics, After Sales Service and global boutiques on daily basis. Follow up the offline store enquiries and complaints. Other ad-hoc projects assigned by the manager.…

Read the full description on APM Monaco's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is junior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Hong Kong. We weight your proximity and willingness to relocate.

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Free · no card · written explanation included

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