Services Account Management

Overview Contributes fundamental insights to the Account Team by leading the Services Sales account strategy. Determines planning prioritization for multiple assigned accounts based on multiple factors. Owns and maintains in agreement with the core account team customer and partner relationships, influences key decision makers, and leads effective ROCs with stakeholders. Proactively seeks customer feedback and insights on business priorities and/or experience. Understands how to plan stakeholder connections, in alignment with the core account team, building and strengthening relationships with various Microsoft teams and groups. Proactively builds and maintains up-to-date knowledge of multiple topics to meet customer needs and drive customer satisfaction.…