Customer Success Manager, EMEA
Ghentonsitemanager
Posted 1mo ago · via Lever
About this role
The Role:
We are expanding our Customer Success team and are looking to bring on a Customer Success Manager to join our team in Belgium. The Customer Success Manager plays an exciting and crucial role in establishing, nurturing, and maintaining customer relationships with a focus on product adoption, satisfaction, retention, and expansion. This is an individual contributor with career progression towards a Manager or Team Lead role within two to three years.
Responsibilities:
Manage a portfolio of customers and ensure a consistent, high-quality experience
Build strong relationships and act as a trusted point of contact
Identify risks early and take proactive steps to address them
Partner cross-functionally and collaborate effectively to drive outcomes…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Ghent. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams