CX Tooling and Automation Specialist

United Kingdomremotemid

Posted 1mo ago · via Workable

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About this role

Salary: £30,000 per year Location: Remote, UK About the role The CX Tooling and Automation Specialist is a technical, cross-functional role dedicated to architecting and maintaining the infrastructure that powers our customer experience. You will bridge the gap between customer operations and technical execution, focusing heavily on the build, maintenance, and optimisation of our core CX platforms. By leveraging automation and data integration, you will eliminate manual waste and ensure our systems scale effectively to support the wider division. Core responsibilities System Build & Configuration Process Architecture: Design, build, and deploy technical enhancements to customer experience processes.…

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