2026-7943 Service Assurance Lead — Managed Service Delivery (Midshift)

Bonifacio Global Cityhybridsenior$15K – $21K

Posted 5mo ago · via Smartrecruiters

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About this role

About AGSI was incorporated in April 2016. We are committed to supporting the goals of Arch divisions through exceptional service delivery. We pride ourselves on maintaining flexibility and responsiveness to adapt to business unit and industry demands while focusing on sound project management. We are dedicated to growing and developing our employees as we build strong teams with strategic leadership. The Service Assurance Lead provides independent service assurance and governance for managed service delivery. The role is accountable for assuring service quality, compliance, and performance outcomes during transition and steady-state operations by driving SLA adherence, risk mitigation, and operational transparency to stakeholders and leadership.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: power bi, sigma, teams

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Bonifacio Global City. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

power bisigmateams

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