Client Services Advisor
Hunt Valleyhybrid$48K – $69K
Posted today · via Workday
About this role
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: Arch is seeking a customer-focused Customer Service Associate to support our Travel, Accident & Health business during our evening shift. In this role, you will serve as a primary point of contact for customers, handling inbound calls, emails, and online chat inquiries while delivering exceptional service and support. This will be a day shift position (8:30AM - 5PM EST).…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hunt Valley. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included