Customer Service Advisor
Stevenageonsite
Posted 2w ago · via Teamtailor
About this role
Are you passionate about delivering exceptional customer service and have experience in the insurance industry? We’re looking for an Insurance Customer Service Advisor to join our dynamic team and make a real impact. What you will do as a Customer Service Advisor: Handle inbound and outbound calls with professionalism and empathy. Provide clear, accurate advice and support to customers on their insurance policies. Resolve queries efficiently while maintaining compliance with industry standards. Update and maintain customer records with precision and attention to detail. What we are looking for in our Customer Service Advisor: Minimum 12 months experience in an insurance role is essential (personal lines experience such as motor or home insurance is ideal).…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Stevenage. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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