Public Services Coordinator
Library Southwest Branchonsitemid$49K – $61K
Posted today · via Workday
About this role
DEPARTMENT Libraries SALARY $48,671.20 - $60,839.00 JOB SUMMARY Under general direction, supervises customer service activities conducted within library facilities and assists library patrons. ESSENTIAL JOB FUNCTIONS Coordinate and supervise customer service activities provided by staff assigned to library facilities customer service desks by hiring, training, and evaluating employees in customer services techniques and departmental and city policies and procedures. Schedule and monitor the day-to-day activity of the service desks. Evaluate and make recommendations to the Division Administrator Area Branch Manager or Public Services Administrator concerning efficient workflow and customer service desk operations. Prepare written documentation of customer services procedures.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Library Southwest Branch. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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