Utilities Customer Services Representative

City Hall - Arlington Municipal Buildingonsitemid$43K$53K

Posted today · via Workday

About this role

SALARY $20.46 - $25.57 JOB SUMMARY Under general supervision, provides customer service assistance to customers regarding wide array of topics including but not limited to education on programs and resources, as well as activation, closing and transferring water utility accounts. This position is also responsible for handling financial transactions on a daily basis and creating and processing work orders for field crews. ESSENTIAL JOB FUNCTIONS: 1. Ability to provide assistance to customers regarding a broad range of information in a timely and courteous manner including but not limited to activating, closing or transferring water utility accounts for new/existing customers. 2.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in City Hall - Arlington Municipal Building. We weight your proximity and willingness to relocate.

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