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AsdaCustomer Services Operations Manager
Asda Houseonsitemanager
Posted today · via Workday
About this role
Job Title Customer Services Operations Manager Location Asda House Employment Type Full time Contract Type Permanent Hours Per Week 37.5 Salary Competitive salary plus benefits Category Corporate Store Operations Closing Date 3 November 2026 About the Role We are looking for an experienced and passionate Customer Service Operations Manager to lead the development and delivery of a best-in-class service experience for our customers across our national store estate. This is a highly visible leadership role focused on improving customer outcomes, embedding a culture of service excellence, and ensuring our retail colleagues have the skills, support, and confidence to deliver outstanding service every day.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is manager-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Asda House. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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