IT Operations Centre Manager 24/7

Asda Houseonsitemanager

Posted today · via Workday

About this role

Job Title IT Operations Centre Manager 24/7 Location Asda House Employment Type Full time Contract Type Permanent Hours per Week 38.5 Salary Competitive Salary plus benefits Category End User Support Closing Date 17 November 2026 We are looking for multiple Service Operations Managers to join us. As the Service Operation Manager, you would be the senior operational leader on shift in the IT Command Centre, accountable for the real-time health, stability and performance of technology services during their shift period - including overnight, weekends and peak trading events. The role ensures that incidents are detected, triaged and resolved quickly, that major incidents are managed decisively, and that the customer, colleague and business impact of any disruption is minimised.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go, splunk, grafana

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Asda House. We weight your proximity and willingness to relocate.

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Skills in this role

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gosplunkgrafana

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