CS - HMI Technical Support Engineer - Hsinchu
Hsinchuonsitemid
Posted today · via Workday
About this role
Introduction to the Job We are looking for a motivated Technical Support Engineer (TSE) with strong technical aptitude and leadership potential. This role provides technical support for customers and internal stakeholders while serving as a development pathway toward future Team Lead responsibilities. The successful candidate will drive technical problem resolution, customer satisfaction, operational excellence, and team capability growth. Role and Responsibilities Provide technical troubleshooting and support for complex system and product issues. Lead issue analysis, root cause investigation, and corrective actions. Support customer escalations and ensure timely resolution of critical issues. Collaborate with cross-functional teams to improve product performance and service quality.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Hsinchu. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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