Internship - CS Infrastructure, Architecture & Security Team - Hsinchu

CS Infrastructure Support – Infra Support Intern AS Introduction: CS IAS (CS Infrastructure, Architecture and Security) covers worldwide functional support for all off-scanner Applications, Infrastructure and Security. We ensure that CS field engineer operation and process excellence. Job Mission: Your main responsibilities are to ensure that support operations are picked up and handled to the satisfaction of our end-users and within given KPI’s, to update the knowledge bases, participate in user acceptance tests and to administrate calls in our call management system. Working hours need to fit the time window for which the AS team is responsible. Main responsibility is to coordinate CS and end customers project discussion of infrastructure topics.…