Senior Director, IT Service Operations
New Yorkonsitedirector$188K – $200K
Posted 1w ago · via Workday
About this role
Summary: Overview The Senior Director, IT Service Operations owns the IT Service Operations pillar: Technical Support, Networks, Asset and Fleet Management, Account Management and identity provisioning, and Service Delivery. This role is the operational command layer that translates strategy into daily execution, holds the pillar accountable to published standards, and builds the operating model that lets managers manage and engineers engineer without constant escalation. This is a people leadership and operational management role, not a technical architect or engineer role. You will set the standards, evaluate work against them, and hold engineers accountable to them.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams, okta, soc 2
2
Level fit
This role is director-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in New York. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teamsoktasoc 2
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