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Assist WorldOperations

Legal Client Services & Intake Specialist

South Africaonsitemid

Posted 3w ago · via Lever

About this role

We're looking for an experienced client services professional to become the first point of contact for a small real estate law firm. This is a combination of legal receptionist, client intake and client relations. The main goal is to take calls and enquiries away from the attorney, properly understand what the person needs, and decide what should happen next. You'll need to learn the firm's services, the types of matters it handles and the types of work it doesn't take on. You'll also need to understand when a potential client should be referred to another attorney or professional. There is also an opportunity to help build a proper intake process for the firm.…

Read the full description on Assist World's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams, hubspot

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in South Africa. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

teamshubspot

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