Customer Experience Specialist

Korea Virtualonsitemid

Posted today · via Workday

About this role

Primary Job Accountabilities/Responsibilities Customer center telephone consultation service Receipt of claim & Inform of required documents Confirmation and collection of insurance claim documents Information on missing documents Enter insurance claim details into the A/S400 system Auto EW claim data management _HMC EW & CPO EW Auto EW claim handling & checking_ HMC EW & CPO EW AS400 Basic Data Management Service networks management and registration Market research and major automobile parts survey Happy call and customer satisfaction O/B call Required Experience, Skills, and Knowledge Education, Certifications and Experience: At least 5 years of related experience Previous Experience: - Strong customer service, interpersonal and communication skill - Good at documentation and figures - S…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Korea Virtual. We weight your proximity and willingness to relocate.

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