Senior Manager, TPA Claims Strategy & Governance

The Opportunity We are looking for an experienced claims leader to lead the strategy, governance, and performance of our third-party administrator (TPA) claim programs across multiple products, business segments, and jurisdictions. This is a highly visible leadership role with responsibility for ensuring our TPA partners deliver fair, timely, accurate, and compliant claim outcomes while meeting our expectations for customer experience, financial performance, and operational quality. You will serve as the senior business owner for key TPA relationships, lead a team of claims and vendor oversight professionals, partner closely with senior leaders across the organization, and influence how we manage outsourced claims operations at an enterprise level.…