Voice and Data Support I or II

PA-Avenue Consite$46K – $71K

Posted today · via Workday

About this role

The Voice and Data Support Specialist provides foundational support for service provisioning, Local Number Portability (LNP) port-in and port-out activity, and basic E911 functions. Work is performed under established procedures with close supervision. This role supports residential, small business, and commercial customers across all markets with a focus on accuracy, documentation, and adherence to FCC requirements and internal workflows. Provision and activate residential voice and data services. Resolve routine service order errors using provisioning systems. Perform basic line testing and service verification. Provide frontline provisioning support to field technicians. Perform basic MetaSwitch navigation and task execution.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: fiber

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in PA-Avenue C. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

fiber

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