IT Service Support Senior Analyst
US - Durham - NConsitesenior
Posted 2 days ago · via Workday
About this role
Work Arrangement: Site-based with flexibility, subject to business and operational needs Role Summar y The Senior IT Technical Support Specialist delivers advanced onsite IT support across end-user computing, site infrastructure, laboratory environments, manufacturing operations, and specialized operational technology systems. This role is accountable for diagnosing and resolving complex technical issues, supporting incident and change management, enabling new system implementations, and ensuring reliable service delivery across local operations. The position works closely with business stakeholders, Automation and Engineering teams, global IT service teams, project teams, and external suppliers.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: power bi, sigma, teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in US - Durham - NC. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
power bisigmateams
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