Analyst App/Prod Support-24/7, Azure, Kubernetes,

IND:AP:Hyderabad / Argus Bldg 4f & 5fRemote (US)mid

Posted today · via Workday

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About this role

Key Responsibilities - Provide 24x7 support for incidents, alerts, and operational issues with a strong bias towards independent identification and resolution. - Triage and diagnose incidents using logs, monitoring dashboards, and platform knowledge; resolve issues directly without defaulting to escalation. - Engage Tier 2 only when incidents involve architectural complexity, infrastructure-level failures, or changes beyond Tier 1 resolution authority. - Support client-submitted iTrack incident tickets and maintain end-to-end ticket ownership including resolution and closure. - Respond to PagerDuty and automated alerts; validate, investigate, and remediate before escalating.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: python, java, react, spring, spring boot…

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible — we factor in your stated location and time-zone overlap.

Score yourself on this role.

Free · no card · written explanation included

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

pythonjavareactspringspring bootpostgresazurekubernetespagerdutysplunkgrafanaprometheuskafkamode

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