Senior Associate, Product Management- Customer Engagement

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary athenahealth is seeking a Senior Associate, Product Operations – Customer Engagement to help define and evolve the Customer Engagement function as Product Operations continues to mature. This role sits at the intersection of process governance, customer engagement strategy, and operational excellence, supporting how information flows between product teams, internal partners, and customers throughout the product lifecycle. This is a hybrid role based in Belfast, ME, with regular in-office collaboration. About the Team The Customer Engagement team acts as the infrastructure layer between athenahealth’s R&D organization and the outside world.…