Manager, Platform Operations

Belfast MEonsitemanager$84K$142K

Posted 1w ago · via Workday

About this role

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. Position Summary: The Platform Operations Manager leads day-to-day support delivery and continuous improvement for Platform Services, including APIs, Data View, athenaPayer, Coordinator Core, and related platform products and partnerships. This role manages a team responsible for case triage, troubleshooting, escalations, customer call support, Salesforce and JIRA issue management, and operational process improvement. Based in Belfast, Maine, this position follows a hybrid work model. This role reports to the Platform Operations Director.…

Read the full description on Athenahealth's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: sql, snowflake, spark, jira, confluence…

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Belfast ME. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlsnowflakesparkjiraconfluenceteamssalesforce

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