App Specialist with French - Hybrid
Portoonsitemid
Posted 3w ago Β· via Workable
About this role
French app-based company that focuses on improving the employee experience. All-in-one solution app for companies, through which employees can manage a card that allows them to use all employee benefits, including meal vouchers, mobility vouchers, gift vouchers and also their own money. Key Responsibilities: Assist customers with any question they might have concerning the App features and use. Provide support for customer questions related to the use of the application, primarily through inbound calls. Answer questions on account creation and balance management. Requirements What do you need to be successful at this job? Language Maestro: Fluent in French, strong English skills Have experience in a Contact Centre Have a strong customer service-oriented skill.β¦
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: monday
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Porto. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free Β· no card Β· written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
monday
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