App Specialist with French - Hybrid

Portoonsitemid

Posted 3w ago Β· via Workable

About this role

French app-based company that focuses on improving the employee experience. All-in-one solution app for companies, through which employees can manage a card that allows them to use all employee benefits, including meal vouchers, mobility vouchers, gift vouchers and also their own money. Key Responsibilities: Assist customers with any question they might have concerning the App features and use. Provide support for customer questions related to the use of the application, primarily through inbound calls. Answer questions on account creation and balance management. Requirements What do you need to be successful at this job? Language Maestro: Fluent in French, strong English skills Have experience in a Contact Centre Have a strong customer service-oriented skill.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: monday

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Porto. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

monday

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