Service Desk Coordinator
Texas - Dallasonsitemid
Posted 2 days ago · via Workday
About this role
THIS JOB DESCRIPTION DOES NOT ATTEMPT TO LIST ALL OF THE DUTIES THAT ARE OR MAY BE PERFORMED IN THIS POSITION Primary Duties 1. Provides first-level technical support and assistance for the resolution of personal computer incidents and problems with IT applications and services. 2. Escalates calls of a complex nature to designated level of responsibility. 3. Assists in the analysis of personal computer hardware problems to determine whether equipment should be serviced, replaced or retired. 4. Assists employees with password changes and account re-activation. 5. Coordinates the procurement of desktop peripherals, desktop software and other IT related equipment in support of business needs. 6.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Texas - Dallas. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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