Customer Care Specialist I

Manilaonsitemid

Posted 1mo ago · via Workday

About this role

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. JOB SUMMARY Avid Technology is looking for a Customer Care Specialist to join our team based in Manila. This is a great opportunity for someone with a balance of technical skills and customer care expertise to help drive the success of some of Avid’s largest customers. At Avid, our vision is to empower the connection between content creators and consumers for the joy and enlightenment of people everywhere. As a Technical Support Expert at Avid, your responsibility is to provide an excellent customer experience for our clients by anticipating and resolving customer challenges or issues in a manner that exceeds customer expectations.…

Read the full description on Avid's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: segment

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Manila. We weight your proximity and willingness to relocate.

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Skills in this role

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