Change Management Lead

Charlotteonsitesenior

via Greenhouse

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About this role

Job Overview The Bank Channel Change Management Lead drives bank-partner-centric change initiatives that strengthen service delivery, elevate risk and compliance standards, and scale payment and invoice automation solutions across our bank reseller ecosystem. This role leads cross-functional change efforts—across process, technology, operations, and regulation—to ensure initiatives align with business goals, bank partner expectations, and client outcomes. This leader owns end-to-end change execution, including communication, training, adoption, and risk mitigation, ensuring changes land effectively with bank partners, their clients, and internal teams to deliver measurable partner satisfaction and revenue growth. What You’ll Do…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: less, teams, salesforce

Level fit

This role is senior-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Charlotte. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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