Concierge / Customer Service Specialist (Full-Time)

Melbourne Airport - Lot1onsitemid

Posted today · via Workday

About this role

Immediately hiring! Are you someone who takes pride in delivering exceptional service and creating memorable customer experiences? If you thrive in a fast-paced environment where attention to detail and people skills make all the difference, we want you on our team. Become a valued member of our enterprise and feel appreciated for your hard work! What You’ll Do: You will act as the front-line experience specialist for our premium customers, ensuring a seamless, personalised rental experience from rental to return. Clear communication and coordination with the customer for vehicle pick-up and drop-off whilst addressing all customer inquiries, requests and concerns in a timely manner.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Melbourne Airport - Lot1. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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