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Avocado Mattress

Customer Experience Associate I (Fullerton, CA)

Fullertononsitejunior$40K – $47K

Posted 5 days ago · via Workday

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About this role

THE ROLE Avocado is currently looking for a Customer Experience Associate I to be part of our Customer Experience team in Fullerton, CA ! This is a non-exempt position, meaning it is hourly and you are entitled to overtime pay. Note on Location : You will be working on-site at our location in Fullerton, California or remote within the United States of America. Note on Pay Transparency: The pay range for this role is $19.00 - $22.38 Hourly, plus potential monthly bonus. WHAT YOU’LL BE WORKING ON Respond to customer inquiries via calls, chats, and emails. Maintain accurate documentation of customer issues and interactions. Route concerns to the appropriate departments. Handle order inquiries and report vendor-related issues in line with company standards.…

Read the full description on Avocado Mattress's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is junior-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Fullerton. We weight your proximity and willingness to relocate.

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