Customer Support Associate
Gurugramonsitejunior
Posted today · via Workday
About this role
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. You would be part of core Customer Service Department Team of Ayvens India and would be primarily involved in providing customers assistance on requests received via Calls/Emails/ Portal Booking. Your main responsibilities would comprise of: ▪ Provide customers assistance on requests received via Calls/Emails/Portal Booking ▪ Provide Customers with regular updates and service information. ▪ Coordinate updating of Customer database. ▪ Proactive identification of priority issues to curb escalation. ▪ Ensure coordination between all departments regarding Customer touch points(interface).…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
This role is junior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Gurugram. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included