Senior Technical Support Executive
Shah Alamonsitesenior
Posted yesterday · via Workday
About this role
Main Accountabilities Assists in developing personal care/ toiletries/ color cosmetics formulation according to TSR raised by commercial care team. Keep abreast with market trends and creating innovative formulations. Respond to customer technical enquiries received via the sales team through email, WhatsApp, Teams, and TSR Lite. Coordinate with principals to support and clarify product technical information requested by the sales team. Assists in raise complaint report to principal whenever PC product's quality related received from CS or sales team Handle complaint reporting to principals for PC product quality issues raised by Customer Service or the sales team.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Shah Alam. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
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