Senior Customer Success Manager

Australiaremotemanager

Posted 1mo ago · via Workable

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About this role

Azeus Systems Limited is seeking an experienced Senior Customer Success Manager to join our growing Customer Success team in Australia, supporting Convene , our leading governance management software used by organizations across more than 100 countries. As a Senior Customer Success Manager, you will play a key role in helping customers maximize the value of Convene, build strong and trusted relationships, and achieve long-term success. You will manage a portfolio of Australian clients and work closely with senior stakeholders, including CEOs, Board members, Company Secretaries, governance professionals and executive teams. This is a commercially focused, relationship -led role with responsibility for customer retention, renewals, adoption, account growth and expansion opportunities.…

Read the full description on Azeus Convene's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

We compare your skills against the role requirements.

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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