IT Service Desk Analyst

WI-Milwaukeehybridmid

Posted 1w ago · via Workday

About this role

About the Role Bring your curiosity, communication skills, and problem-solving mindset to Baird’s IT Service Desk. As the first point of contact for our associates, you’ll play a critical role in ensuring their technology works seamlessly so they can focus on serving our clients. This role offers hands-on experience with enterprise IT systems, mentorship from experienced teammates, and opportunities to grow your career. You’ll not only troubleshoot and resolve issues but also deliver excellent service that builds trust and strengthens relationships. Baird is a people-first organization that values collaboration, learning, and continuous improvement. When you join our IT Service Desk, you’ll become part of a supportive team that invests in your growth and celebrates your success.…

Read the full description on Baird's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in WI-Milwaukee. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
See if I'm a fit →

More at Baird

See all open jobs at Baird →