Application Support Engineer
Athenshybridmid
Posted 14mo ago · via Recruitee
About this role
To meet our current corporate needs, we are looking to bring to our team an Application Support Engineer In this role, you will: Monitoring and resolving open production issues at the 2nd level within designated timeframes. Promptly initiating a "Problem" report when the root cause of an incident remains unidentified. Conducting advanced troubleshooting for production incidents and problems. Taking ownership of problem monitoring and tracking, with a focus on process improvement for recurring issues. Reproducing incidents and validating fixes through regression testing. Contributing to root cause analysis efforts to prevent future outages or quality issues. Flexibility is key as this position requires shift work and occasional international travel due to our global clientele.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: mysql, new relic, grafana, teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Athens. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
mysqlnew relicgrafanateams