Banking Application Support Manager

Ammanonsitemanager

Posted 3w ago · via Workable

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About this role

We are seeking an Applications Support Manager to lead the support and operations of core banking and enterprise applications. The role ensures high system availability, efficient incident resolution, and seamless coordination across business, development teams, and external vendors in a regulated banking environment. Key Responsibilities: Lead and manage the applications support team, ensuring adherence to SLAs, KPIs, and regulatory requirements. Oversee application deployment, configuration, and release management across environments. Provide and supervise L2 support, ensuring timely troubleshooting, root cause analysis, and escalation when needed. Manage batch processing and ensure successful execution of end-of-day (EOD) and critical banking cycles.…

Read the full description on Bank Of Jordan's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: kubernetes, docker, teams

Level fit

This role is manager-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Amman. We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

kubernetesdockerteams

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