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Barclays

IT Services Support - Barclaycard Payments

Canary Wharfonsite

Posted today · via Workday

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About this role

Job Description Purpose of the role To provide frontline support and useful resources to departments and colleagues across the bank with everyday IT problems, issues and requests. Accountabilities Provision of high-quality support and problem-solving capabilities through various communication channels to resolve specific technology issues related to products and applications, ensuring that the relevant stakeholders are updated on progress. Development of reports and dashboards to visualise and communicate key findings and recommendations for improvement to team leads and relevant stakeholders. Management of user requests including password resets, software installation, access provisioning and equipment troubleshooting.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: teams

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Canary Wharf. We weight your proximity and willingness to relocate.

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Skills in this role

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