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BatgroupCustomer Experience

Customer Service Representative (German-speaking)

Lisbononsitemid

Posted 3 days ago · via Workable

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About this role

Tired of being just a number in a massive call center? We are Batgroup, a Swiss-based company that recently expanded our in-house Customer Service hub in Lisbon. Unlike an outsourcing agency or a BPO, when you join us, you work directly for our brand . You’ll be part of our core team, supporting our own clients and our dedicated cleaning agents (our Batmaids). The Opportunity We are looking for an experienced German-speaking professional who values stability and a healthy work-life balance. If you are currently feeling the weight of rigid micromanagement or the uncertainty of short-term contracts, we offer a different kind of environment here at Batmaid. Our Offer Stability from Day 1: You receive a permanent contract and full pay from your very first day of training.…

Read the full description on Batgroup's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

This role is mid-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Lisbon. We weight your proximity and willingness to relocate.

Score yourself on this role.
Free · no card · written explanation included
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