Customer Service Trainee
USARemote (US)
Posted yesterday · via Workday
About this role
BCBST is looking for a dedicated Customer Service Representative to join our BlueCare Plus and BlueCare Customer Service departments. In this role, you will provide vital support to Medicare and Medicaid eligible members by assisting them with finding providers, resolving billing issues, obtaining prescriptions, and more. This position demands strong multitasking abilities, as you will need to type and talk simultaneously to document important information. Our ideal candidate brings at least one year experience in customer service, particularly within a medical office setting or working with the senior population. You will excel in this role if you can work independently, demonstrate patience, and possess strong problem-solving skills in a fast-paced environment.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
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