Health Navigator

We are hiring a Health Navigator at BCBST! In this role, you will support the BlueCare Plus Clinical Support team by serving as a key point of contact for members, helping them navigate their healthcare needs with compassion and confidence. You’ll assist members by answering questions, completing Health Risk Assessments, and ensuring timely support through both phone interactions and administrative responsibilities. You will play an important role in improving the member experience by responding to inquiries through a dedicated phone line, addressing a variety of needs with empathy, and helping members access the services and care they need. Your work will directly contribute to smoother coordination of care and stronger member engagement.…