Operations AI Analyst Q
USARemote (US)mid
Posted 3 days ago · via Workday
About this role
BCBST is hiring an Operations AI Analyst. We’re looking for a detail‑driven operations professional with a strong focus on member experience who is eager to work hands‑on with AI and support accurate, compliant, and AI‑powered member interactions. In this role, you’ll provide day‑to‑day operational oversight of our member‑facing virtual assistant, partnering closely with the Senior Operations AI Analyst and technical teams. You’ll monitor performance, validate outcomes for accuracy, quality, and compliance, document operational requirements, and execute testing and validation to ensure AI releases are safe, stable, and scalable.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is mid-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is remote-eligible — we factor in your stated location and time-zone overlap.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
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