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Berlin BrandsCustomer Service

Customer Support Team Leader

Bratislavaonsite

via Greenhouse

About this role

Klarstein has been designing, producing, and selling products in the areas of kitchen appliances, garden & living, sports and consumer electronics since 2005 and is now one of Europe’s largest digital companies including over 400 employees around the globe. We love brands and products! €1,400 base salary + a variable component of approximately €650/month, depending on performance Join our Customer Support team and take responsibility for coordinating and developing a team of 15–20 employees, driving productivity, improving processes and ensuring excellent customer satisfaction across multiple markets. What you will do: Coordinating a team of 15–20 Customer Support employees in a multicultural environment. Monitoring the productivity and performance of the Customer Support department.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

We compare your skills against the role requirements.

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is based in Bratislava. We weight your proximity and willingness to relocate.

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