Customer Support for Germany
Bratislavaonsite
via Greenhouse
About this role
Place of work
Bratislava, Slovakia OR Remote from Slovakia
Wage (gross)
1 200 EUR/MONTH plus bonuses
INFORMATION ABOUT THE POSITION
WHAT WILL YOU BE IN CHARGE OF?
You are a competent and committed contact partner and service provider for our German-speaking customers (only inbound) via phone and e-mail (phone communication - 90%).
You advise and support our customers regarding our product portfolio, orders and returns process.
You are the first-level contact and you edit customer inquiries for the Back Office.
You manage consumer marketplaces such as eBay, Amazon etc.
You are responsible for the post-processing and documentation of customer inquiries
You cooperate with internal departments.
WHAT BENEFITS DO WE OFFER?…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
We compare your skills against the role requirements.
2
Level fit
We check your title trajectory against the seniority signal of the role.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Bratislava. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
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