Customer Experience Specialist (Service Business Development Center)

Do you thrive on creating exceptional customer experiences and building lasting relationships? At Berlin City Auto Group, every outstanding service experience begins with the first conversation. We're looking for a customer-focused, relationship-driven Customer Experience Specialist to join our growing Service Business Development Center in Portland, Maine. In this role, you'll do much more than answer phones—you'll serve as a trusted first point of contact for our customers, helping them schedule vehicle service, answering questions, and ensuring every interaction reflects the exceptional customer experience Berlin City is known for. No automotive experience is necessary—if you bring a customer service mindset, we'll provide training, tools, and career development to help you succeed.…