Problem Management Process Control & Customer Feedback Line w. German

Your Responsibilities Processing and controlling quality and problem management tickets within the BMW quality environment Analysis of field, warranty, and quality-related data Support of the BMW Problem Management Process (PMP) Documentation and tracking of corrective actions and quality measures Creation of reports, analyses, and management presentations Supporting root cause analyses and problem-solving activities Collaboration with BMW stakeholders and Bertrandt teams in Germany Support of the customer feedback line ("Meldelinie") and problem management activities Your Profile Degree or technical education in Mechanical Engineering, Automotive Engineering, Industrial Engineering, or a comparable field Experience in Quality Management, Automotive Engineering, Aftersales, Warranty, or Te…