Lead Product Manager (Member Experience)

remotemanager$170K – $230K

via Ashby

About this role

We are seeking an experienced Product Manager to lead product development for our high-touch care delivery platforms. In this role, you will sit at the intersection of medicine, operations, and software engineering - embedded directly with our clinicians and operations teams on-site to build an exceptional, seamless, and high-impact member experience. You will translate complex multi-modal diagnostic data into actionable, motivating health protocols while co-designing the physical and digital end-to-end member journey alongside our care teams. This is a hybrid role based in New York City. Team members typically work in our Manhattan office 3-5 days a week, with empathetic flexibility. WHAT YOU WILL DO:…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: modal, teams

2

Level fit

This role is manager-level. We check your trajectory against it.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

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modalteams

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