Senior Customer Success Specialist - Software Implementation & Onboarding
Torontoonsitesenior
Posted 1w ago · via Lever
About this role
BIS Safety Software is a SaaS company on a mission to change how organizations manage safety, learning, and compliance. Since 2006, we've been building innovative software that helps companies simplify training, improve compliance, and keep their people safe. As we continue to grow, we're looking for someone who is passionate about creating exceptional client experiences and helping organizations successfully adopt our software.
About the Role
As our Senior Customer Success Specialist, you'll be responsible for leading the onboarding and implementation experience for new clients, guiding them from kickoff through successful adoption of the BIS Safety Software platform.…
What we'd score you on
reqspace match rubricFive dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.
1
Skills match
For this role: teams
2
Level fit
This role is senior-level. We check your trajectory against it.
3
Domain experience
Your work in the role's domain matters more than your years total. We weight recent and direct experience.
4
Recency
A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.
5
Location fit
This role is based in Toronto. We weight your proximity and willingness to relocate.
Score yourself on this role.
Free · no card · written explanation included
Skills in this role
Pulled from the job description. These are the keywords we'll weight when scoring your fit.
teams
More at Bis
- View →Software Support RepresentativeToronto, Ontario
- View →Software Support RepresentativeSherwood Park, Alberta
- View →Customer Experience Team LeadToronto, Ontario
- View →Customer Experience Team LeadSherwood Park, Alberta
- View →QA Automation TesterSherwood Park, Alberta
- View →Risk and Compliance Team LeadSherwood Park, Alberta