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BizCoverService

Customer Care Consultants

Melbourneremote

Posted 3mo ago · via Workable

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About this role

Location: Work from home full time Type: Full-time BizCover who? Never heard of us? We’re the leaders of the SME business insurance world, making it ridiculously easy for small businesses to compare and buy insurance online. No confusing jargon. No endless phone calls. Just simple, smart, click-click-done. And we’re not just saying we’re good; Deloitte named us one of the fastest-growing tech companies AND Westpac listed us in their Top 20 Businesses of Tomorrow. Not to brag… but yeah, we’re kinda killing it .🚀 So what? We’re on the hunt for a Customer Care Specialist to join our squad. As part of our Customer Care team, you’ll be the friendly face behind our online insurance platform, making sure every customer’s experience is smooth, simple, and actually pleasant.…

Read the full description on BizCover's site →

What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

1

Skills match

For this role: go

2

Level fit

We check your title trajectory against the seniority signal of the role.

3

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

4

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

5

Location fit

This role is remote-eligible. We factor in your stated location and time-zone overlap.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

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More at BizCover

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