Technical Support Consultant

Office - Pune - Panchshil Business Park (India)onsitemid

Posted 2 days ago · via Workday

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About this role

Position Summary We are seeking a Technical Support Consultant to provide application and technical support for the TouchWorks EHR platform. This role is responsible for troubleshooting client issues, managing support cases through ServiceNow, and collaborating with internal teams to deliver timely resolutions. The ideal candidate will have experience in healthcare IT support, strong troubleshooting skills, and the ability to work effectively in a fast-paced client-facing environment.…

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What we'd score you on

reqspace match rubric

Five dimensions, recruiter-grade. Upload your resume and we'll generate a written explanation of where you fit and where the gaps are.

Skills match

For this role: sql, confluence, teams, hipaa

Level fit

This role is mid-level. We check your trajectory against it.

Domain experience

Your work in the role's domain matters more than your years total. We weight recent and direct experience.

Recency

A skill you used last quarter weighs more than one from five years ago. We grade on recency, not lifetime.

Location fit

This role is based in Office - Pune - Panchshil Business Park (India). We weight your proximity and willingness to relocate.

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Skills in this role

Pulled from the job description. These are the keywords we'll weight when scoring your fit.

sqlconfluenceteamshipaa

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